why does ebay think my item is counterfeit

Identity theft and fraud protection for your finances, personal info, and devices. I have been talking to someone with same story Im trying to buy a car. If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. - last edited on Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. The service is free to buyers and covered by eBay's Money Back Guarantee. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. Whether they know if the item they sold you is real or not, when it's pointed out, they should respond and offer you a full refund. But I want to clear something up here: With all the strides the company has made to protect buyers, that reputation is undeserved. 2023 Comparitech Limited. Thank you in advance for any helpful comments! Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. If so, look closer. I even mentioned a receipt and they didnt care. Now, the brand is continuing its safe-shopping efforts with a new program called eBay Authenticate. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. Before I learned about this program, I would have steered clear of buying a watch, bag, or anything else that's highly collectible simply because I'm not an expert in those areas, but with eBay Authenticate, I wouldn't hesitate to do it. - edited Check to see if the photos are stock photos or listed on other sites. They remove it and tell you not to relist. No they dont. We operate independently from our advertising sales team. There was another seller on these boards recently saying the same thing.their 'customer minifigs' were being pulled as being counterfeit. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. You can do a reverse-image search using tools like, eBay users buy items as usual from a seller (for example, a refill of coffee pods)., When the package arrives, it includes an unpurchased item of significant value (like a brand new Nespresso machine)., If you reach out to the seller, theyll explain the item was sent by mistake, but that you can keep it as a free gift., But whats really happening is that the seller has used, When the legitimate credit card owner realizes that theyve been defrauded, they file a chargeback that will most likely be covered by the bank or business where the card was used.. Listings need to follow these guidelines: Take original photos that are large and clear, showing multiple angles and all details, Do not hide or blur logos or any parts of the item, Do not list an item if you are not certain it is authenticor if an authenticator has been unable to confirm its authenticity. Obviously, they do not because they are a bunch of incompetent double-crossers. And because you didnt use an approved payment method, you cant dispute the transaction. However, if you believe that the item you purchased is counterfeit, or doesn't match its listing description you may be covered by eBay Money Back Guarantee . Dont click on links or open attachments in unsolicited emails or texts. In the future, please ensure items you list for sale on eBay are authentic. You're backed into giving them. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. Ranked #1 by Security.Org and IdentityProtectionReview.com. Any tips? Why fight a battle you can not win? Check your tracking information to see if your item is marked as being delivered, which would suggest the package is yours. Its usually not a good idea to trade with accounts that have bad feedback. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. Theyll tell you to file a report with the police and then wash their hands of the matter. While some legitimate designer items are made in China, do your research to determine which ones. Just ask MegaBloks. However, it isnt until you send the money that you realize the vehicle doesnt exist.. I have had a few people say they didnt receive their orders when I know I sent out to all of them. This ensures that youre using an official contact method, rather than a potentially dangerous phone number. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. Copyright 1995-2023 eBay Inc. All Rights Reserved. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. The buyer pays quickly, and you send the item without concern. Full access to plan features depends on identity verification and credit eligibility. Omg I JUST heard that same story!!!! Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). Check the address on the package. This will make it do that your listing goes to the top of the search list. Related: How To Know If Youve Received a Fake USPS Tracking Number . I emailed the buyer my invoice and packing slip proving item was authentic.she has yet to get back to me. Ebay does not peruse listings and determine which ones to take down or not to take down. I manufacture them myself and sell for only one price. Becoming familiar with the scams described in this guide, and knowing how to spot the telltale signs of a scammer, can help keep you safe.. The good news is that eBay has a No Items Listing Policy so victims of this scam may be able to get their money back. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. Questions that are covered in the FAQ or can be easily googled will be removed. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. This is a major benefit as some sellers on eBay don't offer returns. If you find an item on eBay that you think is fraudulent, report the listing directly. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). Immediately. Get ExactlyWhat YouWant On eBay. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. In this scam, sellers never send items youve paid for. Im concerned this is a scam. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. "As with most things, if it's too good to be . Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. It was only later when he realized that the entire listing was a scam, and that he (along with 18 other victims who fell prey to the same scam) was out over $10,000 [*]. The buyer will pay with a fraudulent check. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. If youre a trusting person, you may send the item in good faith, assuming the email is authentic. If someone asks you to text or email them at any point of the sale, this is a scam 100% of the time. Removing them protects sellers and their buyers from buyer protection claims and financial loss. Hmm The word custom and lego makes it a fake if you have yet to figure this out. I have to take her to court! eBays security systems can only protect buyers and sellers when transactions occur directly on the website. 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But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. Well, eBays email claims they are educating me as to why my items that I have receipts/invoices for are fake. 08:53 AM Removing them protects sellers and their buyers from buyer protection claims and financial loss. In the news: Jamie Blue of Cameron, North Carolina, purchased an above-ground pool on eBay but it never arrived [*].. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. Autographed items, Certificates of Authenticity (COAs), and trading cards policy. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. It could be a matter of there being too many counterfeits on the market. Taking action within the required time frames. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. 18-05-2022 7:57 AM. I mean they might as well report every single listing as fake because who really knows what is fake and what is not? There is no way to dispute a transaction once its finalized in this way. There's no chance of spending hundreds or thousands of dollars only to never hear from the seller again or to receive a counterfeit item in return (granted, there are protections for that, but it doesn't make getting scammed any less frustrating). I don't use the eBay app. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. What anyone else sells is completely irrelevant. Check the email subject line carefully; eBay never sends a subject line stating, . Knockoff electronics, such as headphones or accessories like a charging cable. This does not drive our decision as to whether or not a product is featured or recommended. 133131337637 - New Adidas 2018/19 Manchester United Pogba Jersey - XL - NWT Climalite $120133147431765 - Nike NFL Baltimore Ravens #57 CJ Mosley On Field White Jersey Size: Large Mens, Ebay Says my items are counterfeit and won't tell me why. Read every listing thoroughly to ensure that you understand exactly what youll be receiving. It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Buyer Issues a Chargeback. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. Never wire money to a seller or send a check directly. The funny thing is there are lots of sellers selling the same items as me, but none of them get flagged, and they have worse pics or are selling fake Chinese knockoffs of TMC. 10:22 AM They readily cooperate with law enforcement. They don't have to explain anything. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. We don't allow counterfeit itemsor unauthorized copies to be listed on eBay. We're available 7 days a week. That is true because TMC did NOT make the item so you can't call it a TMC item. Please Help! Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. All I could do was appeal it. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. This is a type of blackmail. When a problem with your order occursit doesnt arrive or is the wrong itemthe victim calls this number. At first, it might seem foolish to pass up a generous offer, but often its a trap. As per the title, why does eBay knowingly allow the selling of counterfeit items? 20% is a good way to start, you know. Lego and Lego Minifigure are trademarked. The one thing that I'd recommend is that after you make your listing, go to your closet, select the listing and hit edit, next, list. Is there anything else I can do? Email us at reviews@businessinsider.com. . Sadly, in the rush, you may have failed to notice that the listing only specified the box the item came in, not the item itself. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. Always sign into eBay (or use their mobile app) to find a vehicle, and complete the checkout process directly on eBay. In either case, both sellers face sanctions from eBay if their items are found to be counterfeits or replicas. Thats unfortunate, but I guess thats how eBay wants it to be. I have checked thoroughly and this item doesn't breach. Penalties range from having their listings removed to a ban from selling on the platform altogether. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. They should be able to show you a copy of their receipt or similar paperwork. Activity on your account didnt follow our policy. Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. It's usually not a good idea to trade with accounts that have bad feedback. If youre the victim of an eBay scam, there are steps you can take to recover your money and protect others from the scam: eBays Money Back Guarantee helps protect buyers and sellers. Thats why eBay has a legitimate Second Chance Offer program that sellers can use when they have more of the item, the winning bidder didnt pay, or the reserve price wasnt met.. Ask the seller if the images they have uploaded to eBay are of the actual bag youre buying, for instance. Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. Never do this as it can compromise all of your accounts, passwords, and sensitive data. I would LOVE to know how to not have my authentic items flagged as fake because eBay wont tell me. Since all of the items are professionally authenticated and in the possession of eBay at the time of your purchase, you can guarantee that the item you receive is the same item in the listing. Copyright 1995-2023 eBay Inc. All Rights Reserved. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. You send the item promptly but days later you find that the check bounces, leaving you with nothing. Why should I move on when eBay is clearly being incompetent? If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. A buyer may see your item and offer to pay for it privately rather than using eBays official payment channels. Always communicate and pay using eBays system so that youre covered by their buyer protection program. These items may infringe on someones copyright or trademark. They cant tell me who reports my listings or even how I can prevent my listings from being reported. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam.

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why does ebay think my item is counterfeit