The trust should review the succession planning and development for staff in seconded or interim roles within the maternity service. The trust should ensure the principles of infection control are appropriate and monitored within the critical care unit for caring for potentially infectious patients. No rating/under appeal/rating suspended It should be read in conjunction with the Ward and Trust dashboards. All people spoken with stated that they felt the hospital was clean. Within the maternity service there was a lack of consistency in the effectiveness of the care, treatment and support that people received. All rights reserved. - 207.180.222.120. We have continued to monitor the trust closely and carried out this unannounced inspection to follow up on the actions taken by the trust to address the safety risks to patients. At least one standard in this area was not being met when we inspected the service and [9] Matt Hancock, the Secretary of State for Health and Social Care requested an independent review into the treatment of whistleblowers at West Suffolk Hospital. An inquest was told about a series of errors in the treatment of Susan Warby, who died five weeks after bowel surgery in August 2018. Dr Stephen Dunn is being employed by West . There's no need for the service to take further action. The porters display of respect for the transport of the deceased to the mortuary especially in respect of baby deaths. Most populous nation: Should India rejoice or panic? If you, or someone you know in West Suffolk are struggling financially at this time, there is support and advice out there that can help. Staff across all five services inspected treated patients with compassion, kindness, dignity and respect. This reflected the JBDS guidelines regarding the administration of 10% glucose solution when blood glucose was less than 14 mmol/L on FRIII, but also advised the administration of 20% glucose solution if blood glucose was to fall below 6 mmol . Arrangements were not in place for oversight of local audits, two audits we saw did not have action plans assigned to them. there are some services which we cant rate, while some might be under appeal from the provider. New Trust strategy. Not all systems produced reliable information that supported staff to develop and improve performance. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ 01284 713 315 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? Any other browser may experience partial or no support. Cancer nurses go on strike for first time: Thousands of health workers from half of NHS trusts in England stage 28-hour strike over pay today in blow to patients in cancer units, ICU wards and A&E . [6], After a member of staff had written anonymously to the family of Susan Warby, a patient who had died whilst under treatment at the hospital, staff were asked to provide handwriting samples and fingerprints to a serious incident enquiry. Dr Rinesh Parmar, chair of the Doctors Association UK, said: The witch-hunt for a whistleblower following the tragic death of Mrs Warby highlights a deep-seated toxic culture at West Suffolk hospital. There has already been a management clear-out at the trust in advance of the reports publication. The hospital was built in a former Ordnance Depot in Hospital Road in Bury St Edmunds. Outram said Childerhouse should have listened to Mills concerns and raised them with executives herself. Ramp access; induction loop; washroom for disabled users and lift to lower floor meeting rooms. Unfortunately, what happened here was the opposite.. In emergency and life-threatening cases continue to come forward as normal or call 999. Secretary of State for Health and Social Care, https://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/, "Doctors at West Suffolk hospital 'too scared' to report safety issues", "Anonymous letter prompts police inquiry into hospital death", "West Suffolk Hospital faces inquiry after 'witch-hunt' for whistleblower", "Inquest finds West Suffolk Hospital mistakes were contributing factor in Bury St Edmunds mum's death", "West Suffolk hospital faces fresh questions over whistleblower tipoffs", "Hospital whistleblower raised alarm over doctor seen injecting himself", "West Suffolk Hospital rated as 'outstanding', Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, https://en.wikipedia.org/w/index.php?title=West_Suffolk_Hospital&oldid=1145507914, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 19 March 2023, at 14:03. the involvement of one extraneous author representative of that market obviously had its appropriateness - in language. Members of other unions, including Unison and the . We rated safe, responsive and well led as requires improvement and rated effective and caring as good. Staff awareness and understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards was not consistent. [7] Senior staff expressed serious concerns that these efforts to identify a whistleblower might inhibit the future reporting of safety issues. Teamwork, compassion and dedication are helping our staff look after patients. Many staff had worked at this location for a long time. Driver screens have been fitted, strict hygiene measures, all wear facemasks and hand sanitiser provided. The Doctors' Association described the trust's actions as a "witch hunt" and said they highlighted a "toxic culture". Staff told us that the shortages impacted their welfare and at times they didnt feel listened to. The service did not have a tool in place to triage women. Part of Springer Nature. Instead of taking up the concerns, Mills email was simply forwarded to trusts chief executive, Steve Dunn, who, with Bloomfield, summoned Mills to complain about her behaviour and accused her of trying to undermine the medical director. The antenatal and postnatal ward F11 should review the practice of overnight stays for all partners on the ward. Jenkins stepped down in April, and its former chief operating officer, Helen Beck, also criticised in the report, retired last month. The writing of this text arose through the opportunity of one author (D.F.) Craig Black, the trusts interim chief executive, said: We take full responsibility for failings and shortcomings around the handling of events leading up to and surrounding the whistleblowing and are truly sorry to the staff and families affected. HLG Nursing, part of Health Libraries Group, CILIP, East of England Electronic Library Management System, Josiah Richardson - Snr Library Assistant, Laura Wilkes - knowledge and Library Services Manager, Health Library & Information Services Directory, 2023 NHS England Workforce, Training and Education Directorate and the CILIP HLG. An NHS boss whose executive team sought fingerprint samples as it hunted a hospital whistle-blower is still being paid months after quitting his job. Service operates Monday Friday 7am until 7pm, Haverhill to West Suffolk Hospital Adult return 8.00, Separate fares for villages, please enquire, Concessionary Bus pass holders travel for free, fares are supported by West Suffolk Alliance, The service makes life bearable for anyone living alone. The Care Quality Commission (CQC) carried out a comprehensive inspection between 8 and 10 March 2016. interest and detachment. . 01284 713 000. Safe and effective were rated as requires improvement, caring and responsive were rated good and well led was rated inadequate. View photos. In critical care, staff were encouraged and supported to undertake novel research projects, which they were able to present at national conferences as a knowledge-sharing strategy. A woman died five weeks after bowel surgery in which there was a series of errors, an inquest has heard. We rated them as outstanding, A summary of our findings about West Suffolk Hospital appears in the overall summary, Published Print and e-journal collections covering many topics. [14], The Care Quality Commission conducted an inspection of West Suffolk Hospital between September and October 2019. If you, or someone you know in West Suffolk are struggling financially at this time, there is support and advice out there that can help. [5], The hospital provides accident & emergency, maternity, oncology and palliative care services. Medical cover at night was not consistent and was not in line with good practice guidelines. The trust should review the availability of staff with play specialist skills. Inspection Report published 13 August 2013 for West Suffolk Hospital - PDF - (opens in new window), Published Staff were overwhelmingly caring in delivering care to patients. Undoubtedly some readers will question the merit in having such detail. The components of the new grading comprised 'Good' for its 'effective and caring', and 'Requires improvement' for its 'responsive', 'well-led', and 'safe' categories. The affected hospitals are: West Suffolk, Hinchingbrooke in Cambridgeshire, James Paget and Queen Elizabeth in Norfolk, Airedale in West Yorkshire . Trust performance against national audits was outstanding especially in the Sentinel Stroke National Audit Programme (SSNAP) and Myocardial Ischaemia National Audit (MINAP). and computer files. The trust said it took full responsibility for the failings and apologised to the staff involved. Jon Warby, a former police officer, said the letter knocked me sideways when it arrived two months after his wife, Susan, had died aged 57 after an operation for a perforated bowel at West Suffolk hospital (WSH) in 2018. So I can understand that aspect of it to a degree, because the allegations involved in the letter could potentially involve a criminal case., In a written statement issued after the adjournment, Warby added: Transparency is important in maintaining confidence in the NHS and upholding patient safety, and hospital staff should feel able to speak out on any issues they identify in the workplace.. We did this to gain the views of people who received care and treatment, people who visited the hospital or worked there. West Suffolk Hospital Hardwick Lane Bury St. Edmunds Suffolk IP33 2QZ England. West Suffolk NHS Foundation Trust is responsible for providing care to approximately 2,400 women during their childbirth experience. He declined to give details. The 57-year-old was given glucose instead of saline fluid through an arterial line in one operation, suffered a punctured lung during another and a week later contracted a fungal infection. All staff were helpful, open and dynamic. focussed on the Danderyd hospital. Staff told us they were able to raise issues with their manager and gave examples of the incidents and concerns, such as staffing levels, that they had reported. 377 384 385 753 Breeze 1 M22. Visit website. We carried out this comprehensive inspection as part of our regular inspection programme. the service isn't performing as well as it should and we have told the service how it must improve. The trust should consider midwifery staffing and specialist midwives roles to support vulnerable groups. Problems escalated when the self-injecting doctor was involved in the treatment of Susan Warby, who died in August 2018 after an operation at the hospital, which is widely used by constituents of the former health secretary, Hancock. Outram criticised the trust for failing to ask why the anonymous letter had been sent and instead focusing on who sent it. (modern). Safety concerns included, but were not limited to, infection control, the timeliness of patient risk assessments, patient record keeping, recording and storing of medicines, emergency equipment checks, and mandatory training compliance rates for medical staff. What will you #BeKnown for? Jon Warby says letter sent after wifes death also contained claims about second patient. The inspection's report was published on 30 January 2020, within which the hospital's rating had reduced by two grades to 'Requires improvement'. Read our privacy and cookie policies. Inadequate An under-fire hospital came under fresh pressure on Friday after it emerged that a second family received a whistleblower tipoff about serious failings . 01284 713 046. Learn more about PALS To contact PALS at this hospital: phone 01284 712555 email pals@wsh.nhs.uk What patients say Latest reviews for West Suffolk Hospital.
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