dhl stuck in clearance event

In most cases, DHL handles the entire process and, most times may contact you if necessary. Can someone check on this for me please? Package Stuck In Customs, says the "clearance process will continue once the additional details are provided for clearance" sent them a form days ago and nothing, what is going on? DHL is a shit list carrier. it says "A DHL representative shall attempt to contact the importer for further clarification or proof of valuation if required by customs". What Does The DHL Clearance Event Mean & How Long Does It Take? In this article, I will explain what the DHL clearance event message means, and highlight additional messages that come with the clearance event message, what they mean, and what you ought to do. Scan this QR code to download the app now. It just keeps saying that The Clearance process for this shipment is on-going with additional details required for clearance. What actually matters is the additional tracking update to the clearance event message. Uncontrollable clearance delay is one message that no one likes to see. So, you should expect further updates soon! Check the destination countrys customs clearance and regulations Familiarising yourself with the destination countrys customs regulationsand import/export laws So, DHL will pay the duties on your behalf, then bill you for any duties that have been charged. Trademarks are only used for nominative fair use and are property of their owners. Web**SOLVED** DHL CUSTOMS CLEARANCE EVENT ***ESCAPE PLAN*** FULL PROCESS. The process often causes delays, depending on the nature of the case. Why is your DHL tracking stuck on the clearance event? Basically they stopped the package because they want to know what's inside and what its real value is. Same here, mine is stuck at clearance event at Cincinnati Hub, OH for over an week now It so stressful when the package is over $200 1 Reply MrSimbaBoy 9 mo. In rare circumstances, you may see a message stating that further clearance processing is required. Providing complete, accurate and compliant waybill and customs invoice (Commercial/Proforma) details is essential for a successful customs clearance. DHL is pretty good at giving customers update on their shipment. If there is an inaccuracy in your paperwork, you could be delayed for this. Check the Further Details tab to see what the issue might be, and contact DHL directly. In these instances, you should look for further details on the page to find out exactly what is going on with the package. Related Contact: DHL Tracking Number Not Found A Complete Guide What Does DHL Uncontrollable Clearance Delay Mean? In some cases, its possible that DHL may end up appearing stuck for several days or even several weeks, with clearance event being the most recent message. I realized that I made an unforgivable error after paying those taxes: I naively sent an email to customer service asking for a clarification about it since I was expecting a lower total (which might just have been a miscalculation on my part). My DHL Tracking Is Stuck On Clearance Event. I am a bit at loss about this whole ordeal. It is a normal step and does not imply that anything is wrong. How long does the DHL clearance event take? If it hasnt, then there may be a problem with your package. DO these to ensure smooth customs clearance 1. It was seemingly good news, but it turns out that they apparently need a invoice from the sender attesting that someone has paid those shipping fees, since my invoice shows that I didn't pay them. ago Am not sure either I also already pay for import duty last Not sure why yours is stuck 1 Reply Ai4Loves 9 mo. LadyDeathXXX 7 mo. Some of these are; When importing or exporting products to another country, duties are paid. If it remains stuck on this for several days and nobody has reached out to you, I recommend contacting DHL for more information. Instead, they called me back telling me that they were going to recalculate and eventually refund me the difference, since it turned out they calculated fees on my free shipping too, and that they would have reached out to me in case a refund was in fact to be issued. the exactly same phone was sent by DHL a month ago from Brazil to here ( Sweden) and di not have a problem at all .. whats the deal here?? Mine was due for december 9th 2021,I live in Qubec city and i ordered a computer on NXZT,been in Qubec since last friday and has been on clearance event since then,no email,whenever I call I cant talk to someone,its a expensive parcel and I wish someone could help me. Kindly provide us with your order number, please? It may come as shipment has been given release by customs.. It was supposed to be delivered on june 21st, but the status has been "exception: clearance event" ever since. Be patient, and continue checking the tracking page for updates! The waybill number is. I hope that youve found this article helpful, and that its answered all of your questions about customs clearance events. In these instances, you should look for further details on the page to find out exactly what is going on with the package. This is the one message that everybody hopes to see during the clearance event. If your shipment has been given release by customs, this essentially means its free to continue on to wherever its going next. if(getcookie('fastpostrefresh') == 1) {$('fastpostrefresh').checked=true;}, DHL Help - additional details required for clearance. You can reach DHLs contact page by clicking here. What Does En Route To DHL eCommerce Distribution Center Mean? If you come across this message, it simply means the paperwork for your shipment is being looked at by a customs officer. Parcel has been stuck on "clearance event" for a month and two days now.. Hi! Thankfully, this is a normal process, and does not mean that anything is wrong. Package Stuck In Customs, says the "clearance process will continue once the additional details are provided for clearance" sent them a form days ago and nothing, what is going on? If you come across this message, it means your shipment is being processed by customs. Importing or exporting a shipment comes with a lot of paperwork! On rare occasions, the tracking update for a shipment may say, Further Clearance Process Is Required. This shouldnt warrant any type of panic, as DHL will be the one to handle it. In some cases, its possible that DHL may end up appearing stuck for several days or even several weeks, with clearance event being the most recent message. The DHL clearance event simply implies that your shipment is undergoing customs clearance. Instead, as per title, it has been stuck at Clearance Event since July 29 even if I have promptly sent the requested documentation and paid in advance the taxes and fees. When a message stating customs clearance paperwork check is presence on the tracking page, this means that the paperwork regarding the shipment is currently being checked by a customs agent. Why? Your email address will not be published. If the DHL Clearance Event update on your tracking information seems to be stuck even after 48 hours or so, it may be worth contacting the company. It could also be that it has been addressed but is yet to be updated. Basically they stopped the package because they want to know what's inside and what its real value is. So, if duties are due, this will be listed along with the payment required. So, what does clearance event actually mean, and is it something to be concerned about? DHL "Clearance Event" am i the only one stuck in this status? The package I shipped to Rosarito, Mexico is sitting in Guadalara, Mexico for almost four days now with the status saying "Clearance Event". So, remain patient and hope that youll see the next message soon! The truth is, this message is incredibly common, and may appear several times on your packages journey towards your door. This page may contain affiliate links. Ganbatte kudasai! This is exactly what it sounds like there is some additional issue that is causing a delay with the product being cleared. DHL is pretty good at giving customers update on their shipment. Social Followers18.7kFansFacebook20.8kFollowersTwitter1.8kFollowersInstagram636SubscribersYouTube112FollowersLinkedIn136QuoraLove Counter, Do you see an update on your DHL tracking page, that says clearance event?. Although clearing a shipment through customs adds additional delay, it is a legal necessity for international imports and exports even for deliveries of single items! So, just have patience and keep checking the status of the shipment. If all go well, your shipment should be back on the move in no time. Due to the nature of the process, there are quite a few steps involved, and the process has to be repeated in each country the package moves in and out of. If you don't know the direct toll-free line to it, call the regular customer service and ask them to connect you to the Brokerage Department. One of the most common additional messages you will come across is determining customs duty. Thank you for your inquiry. Essentially, if you are stuck on a DHL Clearance Event update you need to follow the steps from the section above. Within the further detail section, you may also see a message stating that customs duty is due. The best place on the internet for everything DHL, DHL Express, DHL Global Mail and the Deutsche Post. I pleaded with the seller to send it using FedEx but was unsuccessful. However, there are situations where the tracking status is stuck on clearance events. Note that this fee is different from the shipping fees paid initially and is the responsibility of the receiver. WebWhy is your DHL tracking stuck on the clearance event? Your email address will not be published. So, lets look over some more of the customs-related messages you may find on the tracking page and if youll need to to do anything further for your package to clear customs! Its been stuck in clearance event and have had no updates yet. It means that your shipment has been cleared and will continue on to wherever it was heading initially. Having the exact same issue at the same time my friend. Often times when importing or exporting products to another country, duties will need to be paid for doing so. 3. Has anyone ever seen this before? ago Thankyou for that. Although clearance events add delays during importing and exporting of shipments, it is quite normal. My entire library of courses, templates, cheat sheets and swipe files. Customer service has been horrible. This is the final clearance event message youre likely to see, and its perhaps the most exciting! For this reason, it is important to check your mail in case DHL customer care tries to contact you. We'd like to help you with the status of your order shipment information. Copyright 2023 DJI All Rights Reserved. It is quite normal and shouldnt bother you much. My package status has been stuck on Clearance Event for around 8 days. The shipper has lied about the value of the shipment contents (to minimize duties.). Under details it says "The Clearance process for this shipment is on-going with additional details required for clearance". ago Thankyou for that. It happens sometimes that the customs office gets overwhelmed with work. i dont know what to do anymore. Hi I have been having this issue for 2 weeks now. WebMy DHL Tracking Is Stuck On Clearance Event. Ordered some jewelry from US and it's currently stuck in customs. In these instances, you should look for further details on the page to find out exactly what is going on with the package. . It simply means that something unusual has occurred, causing a delay in the clearance of the shipment. Most products that experience an uncontrollable clearance delay end up clearing customs just fine in 1-3 extra days, with no issues whatsoever. However, you can contact DHL customer service for more clarity if your tracking is stuck on Clearance Event. Same here, mine is stuck at clearance event at Cincinnati Hub, OH for over an week now It so stressful when the package is over $200 1 Reply MrSimbaBoy 9 mo. CUSTOMS SEIZED. Beneath the Clearance Event notification, you should see a Further Details tab. If the address or name is incomplete, the shipment will be delayed. The shipment is considered high-risk, or is believed to contain prohibited goods. The event is organized by DHL, a leading global logistics company, and is held at various venues across the world. Instead, as per title, it has been stuck at Clearance Event since July 29 even if I have promptly sent the requested documentation and paid in advance the taxes and fees. WebIt that was supposed to be delivered on August 1 via DHL Express. However, issues still do arise, and delays with clearance can occur that slow down your packages arrival. If all goes well,your shipment will be released and should be updated on the tracking page. And if they dont contact you, you can always reach out to them via their customer care for enquires or update. They also told me that there is nothing I can do, except for trying to urge the sender to send me this phantom invoice. Paperwork that was not filled out correctly. Customer service has been horrible. Please let us know what happens. However, there are situations where the tracking status is stuck on clearance events. Please let us know what happens. Hi there K26. WebUnfinished Consignee and Shipper Information. In most cases, it means that DHL has been unable to address the issue with customs. If you have any other questions about DHL, please ask them using the comment form below and Ill be happy to help out. and nothing more, expecting a reply along the lines of "X + Y + Z makes your total". Jump to the last page Been days now and not moving. Update: the seller responded and said they made contact with DHL directly in order to try and solve the problem. Tracking registers a "Clearance Event" once each day. One message youre likely to see at some point is determining customs duty.. Providing complete, accurate and compliant waybill and customs invoice (Commercial/Proforma) details is essential for a successful customs clearance. When you come across this message, simply check for additional information to determine the actual issue. The best place on the internet for everything DHL, DHL Express, DHL Global Mail and the Deutsche Post. Check the destination countrys customs clearance and regulations Familiarising yourself with the destination countrys customs regulationsand import/export laws Hi, could I please get my case looked at as well? DHL usually is pretty good about providing all available information regarding the packages clearance status, so this can be really helpful to diagnose what may be going wrong. But first, you should check to see if the Further Detail tab has been updated since you last checked. I've had the same issue: Good day please my shipment is saying clearance event. James is the owner of JamesMcAllisterOnline.com. We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. As mentioned earlier, the receiver of the package is often (but not always) responsible for the duties paid to clear the shipment through customs. However, if either one of the two is incomplete, you may come across additional info. You can see this additional information on the tracking page. Required fields are marked. As you read on, I will list out some of the additional info and what they mean. Ordered some jewelry from US and it's currently stuck in customs. My package has been stuck for "clearance event" for 2 weeks now.. what should I do?? If you don't know the direct toll-free line to it, call the regular customer service and ask them to connect you to the Brokerage Department. I called but they are closed now. DO these to ensure smooth customs clearance 1. what en route to DHL eCommerce distribution center means, How Long Does Customs Clearance Take & What Does The Process Entail, USPS Tracking Unavailable Meaning, Causes, & Solution. This may require communication with either you or the shipper before the package can continue further. Credit Rules The brokerage people are usually far better informed (which explains the much longer wait time to get through on the phone), and will cut to the chase. The Customs office hasnt looked into your package . According to DHLs FAQ page, duties are typically the responsibility of the receiver of the package. LadyDeathXXX 7 mo. My parcel from Japan to the Netherlands has been stuck in customs since june 24th. So when your DHL tracking says determining customs duty, it means the amount of duty needed to be paid is being calculated. The carrier will have to figure out how the shipment should be dealt with. 3. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"var(--tcb-color-4)"},"f2bba":{"val":"rgba(11, 16, 19, 0.5)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"trewq":{"val":"rgba(11, 16, 19, 0.7)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"poiuy":{"val":"rgba(11, 16, 19, 0.35)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"f83d7":{"val":"rgba(11, 16, 19, 0.4)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"frty6":{"val":"rgba(11, 16, 19, 0.2)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}},"flktr":{"val":"rgba(11, 16, 19, 0.8)","hsl_parent_dependency":{"h":206,"l":0.06,"s":0.27}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. One message thats never pleasant to see on DHLs tracking page, is one that says uncontrollable clearance delay.. Usually, this is caused by something unusual occurring that doesnt normally occur. CUSTOMS SEIZED. In addition to the standard clearance event, you may come across several additional clearance-related messages. I called but they are closed now. I have been waiting from my package and have no delivery date. . Pay attention to any contact attempts from DHL if necessary, they will contact you to request information or suggest next steps. Bear in mind that I have basically asked "What has been taken into account to reach this sum?" They're American DHL numbers too: Billing Assistance: 1-800-722-0081 Clearance On Demand: 1-866-915-5700 All the best, and i hope you get your package soon. DHL "Clearance Event" am i the only one stuck in this status? In some cases, its possible that DHL may end up appearing stuck for several days or even several weeks, with clearance event being the most recent message. Why? That being said, DHL provides more detailed information about your shipments customs status. Thank you for your patience. It happens sometimes that the customs office gets overwhelmed with work. This subreddit is not officially affiliated with DHL or its subsidiaries, but we do have verified DHL employees monitoring posts. Clearance events are completely normal, and will happen several times when shipping packages internationally at the very least, in the country of origin, and the destination country that the package will be arriving in. the exactly same phone was sent by DHL a month ago from Brazil to here ( Sweden) and di not have a problem at all .. whats the deal here?? Same here, it seems DJI is not doing proper customs work. Thankfully, DHL does its very best to ensure these cases are resolved on your behalf, but there may still be delays. Why? But what exactly does it mean, and how do you go about it if you come across this update? Here on JamesMcAllisterOnline.com, he shares his knowledge that brought him to where he is today. In most cases, it means that DHL has been unable to address the issue with customs. While this is different from the duty taxes to be paid, the goods will stay stuck in the clearance DHL event until the fees get paid. All content is for informational purposes only and should not be considered financial advice. DHL is a shit list carrier. ago Going into 2 weeks now, mine is upwards of thousands. 4 35 35 comments Best Add a Comment GeraltofMeowia 2 yr. ago Ive seen people sa freps have the same prob with DHL Taiwan, imo just let it be and wait 1 darkneo233 2 yr. ago yup hopefully makuha this week fingers crossed 2 jigzwing 2 yr. ago So, lets look over each additional message, and their meanings! They said that they attempted to contact the sender yesterday, but so far they haven't replied, and if they don't reply at all within 30 days my package will be sent back to the US. That being said, DHL tracking can show you if any further action needs to be taken, so its a good idea to pay attention to any messages that pay pop up and contact DHL if necessary. He started his first blog at the age of 11, and has since gone on to start several successful businesses. ago Going into 2 weeks now, mine is upwards of thousands. It is actually very little you can do besides having patience. I will really appreciate it. It is a legal necessity for delivery, even for deliveries of a single item. In addition to the standard clearance event message you are likely to see several times on the DHL tracking page, there are several more clearance-related message youre likely to find. But first, you should check to see if the Further Detail tab has been updated since you last checked. The DHL clearance event is one update that many hope to avoid. How To Cancel A USPS Shipment [A Step By Step Guide], What Is A Delivery Exception FedEx? It that was supposed to be delivered on August 1 via DHL Express. These may either appear along with the main tracking pages, or may be visible when clicking on the button that says Further Detail.. Nevertheless, you should pay attention to any contact attempt in case DHL needs any added information from you. [See Tips To Avoid It], Paperwork that was not filled or filled incorrectly, The shipper lied about the value of the shipment, The shipment contains something illegal and has been tagged as high-risk, The shipment must undergo further examination, The description of the shipment is vague or not descriptive. It is done to ensure that all shipments are registered with and approved by the countrys government for import and export. When DHL shows clearance event on the tracking page, this means that an event has happened regarding the packages movement through customs. WebDHL Express manages the majority of queries from the customs authority on your behalf. Typically, this isnt anything you need to worry about, and DHL will be the ones that handle it. When packages are shipped internationally, they must go through something called customs clearance. Once your goods are cleared, we arrange for transfer before final delivery. In most cases, it means that DHL has been unable to address the issue with customs. DHL Clearance Event (Meaning, Next Steps + FAQ), Further Steps Your DHL Package May Go Through To Clear Customs, Shipment Has Been Given Release By Customs. If there is an inaccuracy in your paperwork, you could be delayed for this. In most cases, between 2 3 days, the shipment is released after it has been sorted out. Fingers crossed! Parcel has been stuck on "clearance event" for a month and two days now.. Hi! Has anyone ever seen this before? Copyright2023 - James McAllister Online. The product was not packaged in accordance with that countrys regulations. In total, these businesses have sold hundreds of thousands of units and have touched millions of lives. Edit: Also Ontario However, it can add an extra delay to the product clearing customs. Once your goods are cleared, we arrange for transfer before final delivery. My parcel from Japan to the Netherlands has been stuck in customs since june 24th. I called and then received an email telling me they might need more info from the receiver. In normal circumstances,customs clearance takes between 2 3 days if paper works are in order and there are no dues. A few examples may include: Although many of those can sound concerning, the truth is there is unlikely anything to worry about. Update 2: after having the seller send the invoice they required, my package has finally been freed from customs today (August 9), with an additional 30+ of what I suspect is the storage fee. It was supposed to be delivered on june 21st, but the status has been "exception: clearance event" ever since. Ganbatte kudasai! Typically, if you click on the Further detail button, it will say Shipment has been given release by customs when this happens! My package has been stuck for "clearance event" for 2 weeks now.. what should I do?? For example, if customs duties are due or the further clearance processing is required appears, this means that there are additional steps necessary before the customs clearance can continue. Is there anything else I should try to do to solve this mess? That being said, in order to keep the customer updated, DHL provides additional info on the shipments customs status. DHL Clearance Event is an annual sale that offers customers the opportunity to purchase a wide range of products at discounted prices. Hi! Not sure why yours is stuck 1 Reply Ai4Loves 9 mo. I called and DHL said that US customs picked Usually, it should takebetween 2 -3 daysif all requirements are met. DHL is pretty good at giving customers update on their shipment. I pleaded with the seller to send it using FedEx but was unsuccessful. Shipment # is 7069392385. If the DHL Clearance Event update on your tracking information seems to be stuck even after 48 hours or so, it may be worth contacting the company. USPS: No Secure Location Available (Meaning, Next Steps + FAQ), Tendered At Fedex OnSite (Meaning, Next Steps + FAQ), Amazon Package Delayed In Transit (Meaning + Next Steps), Fedex Operational Delay (Meaning, Next Steps, + FAQ), USPS Package Arrival At Unit (Meaning, Details + FAQ). Instead, as per title, it has been stuck at Clearance Event since July 29 even if I have promptly sent the requested documentation and paid in advance the taxes and fees. However, it will take some time for the paperwork to be reviewed. The description of the packages contents were vague or undescriptive. In this article, Ill be covering what clearance events are in detail, as well as some of the other clearance-related issues that may pop up while your package is in transit. WebWhy is your DHL tracking stuck on the clearance event? This is essentially an event in which the shipment is registered with and approved by the countrys government for import and export, and any duties / taxes owed are paid. 500+ business, marketing, and personal development lessons. However, its also possible that the package has simply left the previous country, and DHL hasnt shown any further updates since then. It's been like this for a week. Related Contact: DHL Tracking Number Not Found A Complete Guide What Does DHL Uncontrollable Clearance Delay Mean?

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dhl stuck in clearance event