Leave the Archive, I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. All are laughed. To see all content on The Sun, please use the Site Map. Talk about what services you provide. Called BOI, they cant find the issue on my side, so has to be Argos. A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. My bank statement shows they took 5 payments though, but I have no order confirmation and can't see what went through on their website. Meanwhile, someone else tweeted: "Can you please refund 120 youve taken from my account without actually processing my order? Argos shoppers furious as hundreds of pounds taken from accounts It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). The payment went through on Paypal's end, but when I was redirected back to the store, I received an error saying the payment method was invalid. I therefore decided to check it - and was straight on the phone to 'customer services'. P me off that much I will never use Argos / homebase ever again. Help!! "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. In the end she handed the hone to her manager as she was getting nowhere. They are blaming Paypal for what it looks it's their issue. I am obviously not going to let this drop, so I would be grateful if anyone out there can provide me with any info that would help. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I didn't want it any more but decided it would be best to take it back to the store myself, explain and get my money back straight away, rather than waiting, who knows how long for them to get it back and issue the refund. When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. So I told them then please release my funds ASAP as there is an Order expiry date of 10 days and I can't wait for the 10 days. argos taken money but no order confirmation What a load of s*** they feed to people day in and day out. I fully intend to take the matter further up the chain of command until i get a satisfactory out come. They have 500 euro and I have nothing. I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera. DIGITAL CAMERA (which I wouldn't even expect my 7yr old to be satisfied with), which was worth a WHOPPING29.99! Sign in or register to get started. IS THAT ALL? I attempted to purchase something from Argos today for 503.95 and the payment was taken but there was an issue on the Argos website meaning my order didn't go through. And I will never EVER be buying anything from ARGO'S again! he said no. 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken). If you click on a link in this story we may earn affiliate revenue. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If it's been two hours since placing your order, and you haven't had a confirmation email yet or there was an issue during payment, your order may not have gone through and it could appear in your account as pending. The complaint has been investigated and resolved to the customers satisfaction. Leave the Archive. I received an email confirmation with the order but there is nothing in my account when I sign into Argos.ie There is no order history section at all. Uncategorized ; June 21, 2022 argos taken money but no order confirmation . They run security checks on the payment and then release it back to your account. Another customer said a 500 gift card payment had been processed despite the order not . I have just checked - the extra charge was not taken from my bank (it was just pending the first time I saw it there on the day I placed the order). Goodbye. Or whatever, I will probably never find out. I was told the money would be returned to my account within 7-10 days max. I called again, and was told that actually, no-one stopped the order when I asked them to, so once again, it would take a few days to get my money. IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! 1 ACCEPTED SOLUTION. My order was not in stock and i was told they cant sell me anything thats not in stock. "Thank you for contacting us regarding your order which included a Samsung GX10DSLR Camera, catalogue number, 560825 (surely this is a digit short?). This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If it's been two hours since placing your order, and you havent had a confirmation email yet or there was an issue during payment, your order may not have gone through and it could appear in your account as pending. As all our records show that the correct item was sent out to you I am unable to assist you further in this matter. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I then took screenshots of the chat and contacted Monzo. How on earth does that work? argos taken money but no order confirmation. The call handler (Will), was very pleasant and assured me he could deal with it, so I took a deep breath and began. On Monday, the allusive 'Lisa', called me. I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. Well there is no order as per se but you know what I mean. argos taken money but no order confirmation "I tried to place an order which wasnt going through so tried four times, just over 300 each time. Argos Charged Me Double and No Order Was Taken The women who answered the call informed me she was the person who i was being originally put through to when I had cut off the phone call. i would also advise to contact Paypal as they may be able to speed this process up ". If you have a new account but are having problems posting or verifying your account, please email us on. If you have any further queries on this, you can find our contact details here, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. To inquire about a licence to reproduce material, visit our Syndication site. THE ONLY ADVICE I HAVE TO GIVE AT THIS POINT IS: This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation Touch device users, explore by touch or with swipe gestures. I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . 27/03/2020 16:41. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). I was told before that there is slight delay and I will get bed before 20th April now I am told that it will be middle of May for bed which was ordered 23rd of March. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. On finishing the call my daughter went back on the website to check stock availability for herself and found 5 items out of 6 still available for home delivery. I just happen to have a name thats been in conflict with their past. On the payment says Order Expiry Date : 10 days from the payment date . I questioned whether it was normal practice for them to take money for goods they were not actually prepared or able to supply. I was told that I would get a call from someone on Monday. I looked at a few and decided on the Samsung GX10, which was going for 579.99, so I placed the order, along with another item (wedding present) via the internet on the Argos site. You can use this space to go into a little more detail about your company. Still haven't had an email confirmation and not sure if your order has gone through? Very clever! After completing the order process I was shown a message which said something along the lines of: "your order cannot be confirmed at the moment. Comments #2 11-01-2021 2:00pm. She seemed to think that her appalling, rude, unhelpful attitude, constituted a personality. When the delivery did not arrive i phoned Argos customer services quoted my order number stated my problem of the failure to deliver. It's not my desire to brag, but I think I can outdo most of you in the 'getting ripped off by Argos' department. Shocking! Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Add message. i tried to buy a shed for 208 n kept being told my card was not authorised, after trying 5 times, i decided to abort the mission.No email confirmation or text of purchase as per usual.Next morning I checked my bank and 1040 had been taken by Argos so phonecalls ensued only to be told after 19 mins waiting that there is no recollection of any order or payment, so they transferred me to an automated phone that wanted my confirmation Number which obviously I havent got, so im still waiting to get my 1040 back.This is Argos.. View our online Press Pack. As the only option I can see, is to go to a solicitor and pay out more money! Items showing as in stock for home delivery but not available when trying to buy them. I've had a similar issue recently, I attempted the pay for an item the website crashed at point of payment and received an email to state the order hadn't gone through, so I tried again the same thing happened I attempted it for a third time the same thing happened. Bank cant help me. So no orders went through, still have issues with placing an order now. I read the Argos catalogue number from the side of the box out to Will and had to sit down and get him to repeat the price of it againinstead of my BLACK SAMSUNG PRO GX10 DIGITAL SLR CAMERA, worth 579.99, they had sent me a PINK VIVITAR (what?) Environmental Issues, Home Automation & Internet of ), then finally told that 'Lisa' had gone home and I would have to speak to her Monday. my daughter bought an mp3 player but i couldnt find the recit to take this product back as it went falutey i then just took in and she said thats your own falut you should look after your i was affended by this behaver but i thought to leave the shop as i would get arrested for being angrue my daughter then is to never sahop at argos again her grandma was disapointed and want to takew things ferther she new they would just laugh so she let it. This person told me that they were not in the least surprised by the mix up as Argos are always giving them incorrect items to deliver. Please feel free to write in and let us know that you dispute our decision (the fact that she was much easier to deal with than 'Lisa', did not make the situation any easier). Help & FAQs - I didn't receive a confirmation email after ordering - Argos By this time i was getting very angry with being messed around again rang the operators and after an even shorter chat with the operator where i admit my tone was a little terse i was put on hold again and after about a minute finally got through to the escalation team. I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all.